My disabled father (neck injury partial paralysis) has not had his mattress for very l...

GetHuman5162372's Refunds and returns issue with Ikea from August 2020

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Top Tip from another customer
Most items can be refunded but only within 24 hours or 30 days of the purchase. Be sure to have you receipt. You will need to contact support then return the item to them. You should either call, go into the store or email support to process a refund as soon as possible.
The issue in GetHuman5162372's own words
My disabled father (neck injury partial paralysis) has not had his mattress for very long but it has lost strength and is crumpled on one side. causing him extra difficulty in getting out of bed*He is not very confident with things like this as mu mum would have dealt with it previously but she passed and he needs help to get this issue resolved.*He has asked me to help but I can't see how from the website.*Please advise *Helen

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How Do I Track My Ikea Order?How Do I Track My Order from Ikea?How Do I Let Ikea Know About a Problem with My Order?How Do I Cancel an Order with Ikea?How do I return something for a refund to Ikea?
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Ikea

Refunds and returns issue
Reported by GetHuman5162372
Aug 14th, 2020 - 7 months ago
Not resolved
Seen by 12 customers so far
Similar issue to 10818 others
0 customers following this

Timeline

GetHuman5162372 started working on this issue
Aug 14th, 2020 9:30am

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