I purchased an order online, and I am missing parts for a couple of the items. My order...

GetHuman1918951's customer service issue with Ikea from January 2019

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The issue in GetHuman1918951's own words
I purchased an order online, and I am missing parts for a couple of the items. My order number is *********. I ordered a Holmsund sleeper sofa, article number ***.***.**. I received the right amount of screws (**) but the wrong set. The set I need is product number ******. *I also ordered the Brimnes nightstand, article number ***.***.** but am missing * wooden striped boards (no product number provided and these are NOT the solid black boards). Thank you for your help!
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Ikea

Customer service issue
Reported by GetHuman1918951
Jan 7th, 2019 - a mon ago
I have an issue with Ikea too
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Seen by 4 customers so far
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GetHuman1918951 started working on this issue
Jan 7th 11:30pm