I placed an order about a month back and an item was missing from my order...

GetHuman1674743's customer service issue with Ikea from December 2018

2 views
 | 
9141 similar
 | 
0 following
Help with my Ikea issue
Next: our robot will wait on hold for GetHuman1674743 to get a Ikea rep on the line!
Always use the GetHuman Phone tocall Ikea. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1674743's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1674743 may need:
Account name, Account email, Account phone number, Account address, and Order number
The issue in GetHuman1674743's own words
I placed an order about a month back and an item was missing from my order (*********). I contacted Ikea support and was told the item would be shipped out. I received the Fed Ex tracking information but it has been sitting in 'label created' status for nearly * weeks. The new order number is *********. Please send this item ASAP and I would like a refund for the original order's shipping please. This has required multiple follow-ups over the course of a month. Thank you.
GetHuman1674743 did not yet indicate what Ikea should do to make this right.
I have an issue with Ikea too
How GetHuman1674743 fixed the problem
We are waiting for GetHuman1674743 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Ikea's attention and get better help faster. Tap below to get started.
Having Ikea issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1674743 fixes it.
This email address isn't valid

Ikea

Customer service issue
Reported by GetHuman1674743
Dec 2nd, 2018 - 6 mons ago
I have an issue with Ikea too
Not resolved
Seen by 2 customers so far
Similar issue to 9141 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1674743 started working on this issue
Dec 2nd, 2018 7:30pm