Hello,**I purchased * Alex drawer units in June ****. After they were constructed, I no...

GetHuman-cabarets's customer service issue with Ikea from November 2018

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Hello,**I purchased * Alex drawer units in June ****. After they were constructed, I noticed that they emitted a very strong chemical smell to which I had an allergic reaction (watery eyes, stuffy nose, throat soreness). I placed the drawer units in my basement, far enough away so that I would not get sick, in the hopes that the smell would dissipate over time, making the units usable. Even though it’s been several months, the units still have a strong chemical smell and I am not able to use them. Is there anything I can do to make the smell go away? If not, is it possible to return the units for a refund?**Thanks,*Barbara
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Ikea

Customer service issue
Reported by GetHuman-cabarets
Nov 1st, 2018 - a mon ago
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Nov 1st 3:30am