We bought a Vimle sofa from Aubonne in Switzweland for our house over there. The design...

GetHuman1375601's customer service issue with Ikea from October 2018

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The issue in GetHuman1375601's own words
We bought a Vimle sofa from Aubonne in Switzweland for our house over there. The design has a single seat next to the footstool. This was planned in store. However there is no way to link the two units and this leaves an unfinished exposed side to the single seat and the single seat unsupported at the end next to the footstool. Is some sort of fixing missing? Do these * units not 'fit together' (and we have been poorly advised)? How can we resolve this issue. I appreciate we should phone Aubonne but we are now in England and can foresee the language issues that may arise if we try to liaise with Aubonne. I look forward to hearing from you. Steve Hughes
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Customer service issue
Reported by GetHuman1375601
Oct 19th, 2018 - 3 mons ago
I have an issue with Ikea too
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GetHuman1375601 started working on this issue
Oct 19th, 2018 2:34pm