We bought a Vimle sofa from Aubonne in Switzweland for our house over there. The design...

GetHuman1375601's customer service issue with Ikea from October 2018

2 views
 | 
8450 similar
 | 
0 following
Help with my Ikea issue
First: share to improve GetHuman1375601's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman1375601 to get a Ikea rep on the line!
Always use the GetHuman Phone tocall Ikea. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman1375601 may need:
Account name, Account email, Account phone number, Account address, and Order number
The issue in GetHuman1375601's own words
We bought a Vimle sofa from Aubonne in Switzweland for our house over there. The design has a single seat next to the footstool. This was planned in store. However there is no way to link the two units and this leaves an unfinished exposed side to the single seat and the single seat unsupported at the end next to the footstool. Is some sort of fixing missing? Do these * units not 'fit together' (and we have been poorly advised)? How can we resolve this issue. I appreciate we should phone Aubonne but we are now in England and can foresee the language issues that may arise if we try to liaise with Aubonne. I look forward to hearing from you. Steve Hughes
GetHuman1375601 did not yet indicate what Ikea should do to make this right.
I have an issue with Ikea too
How GetHuman1375601 fixed the problem
We are waiting for GetHuman1375601 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Ikea's attention and get better help faster. Tap below to get started.
Having Ikea issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Ikea email you?
This email address isn't valid
Follow this issue
See how GetHuman1375601 fixes it.
This email address isn't valid

Ikea

Customer service issue
Reported by GetHuman1375601
Oct 19th, 2018 - a mon ago
I have an issue with Ikea too
Not resolved
Seen by 2 customers so far
Similar issue to 8450 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1375601 started working on this issue
Oct 19th 2:34pm