We paid to have our PAX wardrobe delivered and assembled in our home. The delivery tea...

GetHuman1193980's customer service issue with Ikea from September 2018

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The issue in GetHuman1193980's own words
We paid to have our PAX wardrobe delivered and assembled in our home. The delivery team delivered the wardrobe, but they only assembled the shell, then told us that they would not be able to stand the cabinet up in the room. They left the cabinet in the middle of the room and left. My husband and I were able to stand up the cabinet and proceeded to spend almost * hours assembling the wardrobe. We expect a refund for the assembly charges. We have called multiple times and cannot get through. It keeps saying IKEA is experiencing high call volumes and our call cannot proceed.
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Ikea

Customer service issue
Reported by GetHuman1193980
Sep 24th, 2018 - 2 mons ago
I have an issue with Ikea too
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Seen by 4 customers so far
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Timeline
GetHuman1193980 started working on this issue
Sep 24th 10:41pm