My entire apartment’s furniture was supposed to be delivered on ****. I had taken off f...

GetHuman1170382's customer service issue with Ikea from September 2018

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The issue in GetHuman1170382's own words
My entire apartment’s furniture was supposed to be delivered on ****. I had taken off from work for it. On ***, I was told it was delayed. I tried reaching Customer Service through the phone and email. I have called for days and everytime, I get an automated message about Ikea not being able to answer my calls due to high volune. I have no way of knowing if my customer service form was received because I was not sent a confirmation. I really need my furniture. I have been sleeping on the floor in an empty room. Also, I cannot afford to miss more class and work. I would like clearer information and choice of delivery date (preferably on the weekend). My order number is *********.
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Ikea

Customer service issue
Reported by GetHuman1170382
Sep 20th, 2018 - 6 mons ago
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GetHuman1170382 started working on this issue
Sep 20th, 2018 1:18pm