No one has called me yet! It has been an hour. It is NOT fixed!!

GetHuman-bcmalays's customer service issue with Ikea from September 2018

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The issue in GetHuman-bcmalays's own words
For them to send me * backs ... I bought dinning rm set with * chairs, * chairs came together v well during assembly. * backs only will not come together. Your reply email said I am to take it to a local store. I am not able to do that. I just need * replacement backs. Can you all just sent me that. I will be happy to send you the * that will not come together
I cannot get to a local store which is what they suggested.
Send me * backs to these dinning chairs
I paid for the dinning set a month before I received them!
I tried to call them but got disconnected. I emailed them, they wanted me to take it to my local store. If I had a local store I would not have ordered it on line!
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Ikea

Replacement of the back of * dinning chairs
Customer service issue
Reported by GetHuman-bcmalays
Sep 9th, 2018 - 2 years ago
Fixed
Seen by 12 customers so far
Similar issue to 7193 others
0 customers following this
Items needed
Account name
Account email
Account phone number
Account address
Order number

Timeline

GetHuman-bcmalays started working on this issue
Sep 9th, 2018 3:50pm
GetHuman-bcmalays indicated the issue is not fixed yet.
Sep 9th, 2018 5:03pm
GetHuman-bcmalays indicated the issue is not fixed yet.
Sep 9th, 2018 5:08pm
GetHuman-bcmalays indicated the issue is not fixed yet.
Sep 10th, 2018 10:32pm
GetHuman-bcmalays indicated the issue is not fixed yet.
Sep 10th, 2018 10:52pm
GetHuman-bcmalays indicated the issue is not fixed yet.
Sep 10th, 2018 10:53pm

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