My college son purchased * identical bed frames for him and his brother. The frame did...

GetHuman1036876's customer service issue with Ikea from August 2018

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The issue in GetHuman1036876's own words
My college son purchased * identical bed frames for him and his brother. The frame did not fit a standard full size mattress? He called and was told by Ikea that the frames ONLY FIT IKEA mattresses? NO one in the store informed him of that. A representative said UPS would come pick them up for the return. They transferred him after a *** minute wait and then hung up on him. HE tried again and the same run around happened? We would like someone to schedule a UPS pick up for the return of the * bed frames that cannot be used.
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Customer service issue
Reported by GetHuman1036876
Aug 25th, 2018 - 4 mons ago
I have an issue with Ikea too
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Seen by 4 customers so far
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GetHuman1036876 started working on this issue
Aug 25th 11:22pm