I placed an order and realized that I ordered the wrong color. I tried calling all day...

GetHuman971664's customer service issue with Ikea from August 2018

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The issue in GetHuman971664's own words
I placed an order and realized that I ordered the wrong color. I tried calling all day and nothing. I canceled the order online and reordered the correct color. Now I have two charges on my account and apparently still need to cancel one. In the email I received confirming my ourchaes, It said an IKEA representative would get back to me within ** hours, so i waited all day yesterday figuring I would fix it than... but no one called.
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Ikea

Customer service issue
Reported by GetHuman971664
Aug 9th, 2018 - 7 mons ago
I have an issue with Ikea too
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Seen by 6 customers so far
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Timeline
GetHuman971664 started working on this issue
Aug 9th, 2018 5:09pm