The last customer service representative I spoke with said I would receive my refund...

GetHuman971127's customer service issue with Ikea from August 2018

Help with my Ikea issue
Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman971127's own words
The last customer service representative I spoke with said I would receive my refund * months ago. I am very frustrated as it seems almost impossible to call customer service - always a busy signal. Not even a way to leave a message. I cancelled an order of $*** months ago. Customer service said I would receive a refund card in the mail. That was over * months ago. *I have read many complaints online from angry customers who never received their refunds or had to talk to their credit card companies and lawyers to dispute the charge. This makes me nervous because I do not have $*** to throw away.*Please get back to me in a timely manner!*Thank you,*Julia
GetHuman971127 did not yet indicate what Ikea should do to make this right.
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Ikea

Customer service issue
Reported by GetHuman971127
Aug 9th, 2018 - 7 mons ago
I have an issue with Ikea too
Fixed
Seen by 4 customers so far
Similar issue to 5099 others
0 customers following this
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Timeline
GetHuman971127 started working on this issue
Aug 9th, 2018 3:32pm
GetHuman971127 indicated the issue is not fixed yet.
Aug 9th, 2018 6:24pm