Hi, **I ordered a couch (order number *********) on July **th. I was told that I would...

GetHuman-hurteau's customer service issue with Ikea from July 2018

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The issue in GetHuman-hurteau's own words
Hi, **I ordered a couch (order number *********) on July **th. I was told that I would receive the couch on July **th - but unfortunately only received * out of the * pieces. The delivery service was unable to answer my questions regarding when I should expect to receive the rest of the pieces but said that it would be within the next day or two. I waited until Friday at which point I called customer service at Ikea and was unable to get a representative on the phone to speak with me. I would like to know when I can expect to receive the balance pieces. Please advise as soon as possible. Thanks.
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Ikea

Customer service issue
Reported by GetHuman-hurteau
Jul 29th, 2018 - 9 mons ago
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GetHuman-hurteau started working on this issue
Jul 29th, 2018 11:53pm