We received a table, four chairs and a bed. One of the chair legs was defective (hole...

GetHuman926692's customer service issue with Ikea from July 2018

Help with my Ikea issue
The issue in GetHuman926692's own words
We received a table, four chairs and a bed. One of the chair legs was defective (hole of the metal where the ***** is supposed to go is not open). I called customer service twice, and I was put on hold to speak with a specialist the first time for ** minutes and the second time for more than ** minutes. I was not able to talk with anybody. I also had an issue with the bed. How can I get help?????
GetHuman926692 did not yet indicate what Ikea should do to make this right.
I have an issue with Ikea too
How GetHuman926692 fixed the problem
IKEA called back the next day and sent a replacement for the defective parts, the parts arrived today
Please help with my Ikea issue
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Ikea

Customer service issue
Reported by GetHuman926692
Jul 28th, 2018 - 10 mons ago
I have an issue with Ikea too
Fixed
GetHuman926692 shared how to fix
Seen by 16 customers so far
Similar issue to 3932 others
0 customers following this
Items needed
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Timeline
GetHuman926692 started working on this issue
Jul 28th, 2018 10:29pm
GetHuman926692 shared this issue with others over email
Jul 28th, 2018 10:32pm
GetHuman926692 indicated the issue is not fixed yet.
Jul 28th, 2018 11:59pm
GetHuman926692 indicated the issue is not fixed yet.
Jul 28th, 2018 11:59pm
GetHuman926692 indicated the issue is not fixed yet.
Jul 28th, 2018 11:59pm
GetHuman926692 confirmed the issue is fixed. Hooray!
Jul 30th, 2018 12:51am
GetHuman926692 confirmed the issue is fixed. Hooray!
Jul 30th, 2018 12:51am
GetHuman926692 confirmed the issue is fixed. Hooray!
Jul 30th, 2018 12:52am