Ikea did nothing. The whole store is a Malm dresser.
GetHuman-msternst's customer service issue with Ikea from July 2018
Help with my Ikea issue
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If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman-msternst's own words
Ikea and its third party delivery team, XPO, attempted a delivery to me yesterday. I was at home. The concierge confirmed to the delivery agent that I was at home. The delivery agent nonetheless left. I spent * hours trying to get through to XPO. I would like to cancel this order from Ikea and receive a refund as soon as possible. I will never order online from Ikea again.
GetHuman-msternst did not yet indicate what Ikea should do to make this right.
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