Ikea did nothing. The whole store is a Malm dresser.

GetHuman-msternst's customer service issue with Ikea from July 2018

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The issue in GetHuman-msternst's own words
Ikea and its third party delivery team, XPO, attempted a delivery to me yesterday. I was at home. The concierge confirmed to the delivery agent that I was at home. The delivery agent nonetheless left. I spent * hours trying to get through to XPO. I would like to cancel this order from Ikea and receive a refund as soon as possible. I will never order online from Ikea again.
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Ikea

Customer service issue
Reported by GetHuman-msternst
Jul 17th, 2018 - a yr ago
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GetHuman-msternst started working on this issue
Jul 17th, 2018 1:51pm
GetHuman-msternst indicated the issue is not fixed yet.
Jul 17th, 2018 4:20pm
GetHuman-msternst indicated the issue is not fixed yet.
Jul 18th, 2018 2:58pm