I made a purchase this evening and scheduled delivery and assembly for tomorrow. I was...

GetHuman835463's customer service issue with Ikea from June 2018

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The issue in GetHuman835463's own words
I made a purchase this evening and scheduled delivery and assembly for tomorrow. I was told that I would receive a *-hour window for delivery via phone this evening. Instead, I received a call telling me that the window was *am to *pm. When I spoke with customer service with the delivery service, I was told that Ikea should have told me that their delivery window would be *am to *pm because I included assembly service. I would like to cancel the assembly.
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Ikea

Customer service issue
Reported by GetHuman835463
Jun 30th, 2018 - 10 mons ago
I have an issue with Ikea too
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Seen by 3 customers so far
Similar issue to 2493 others
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Timeline
GetHuman835463 started working on this issue
Jun 30th, 2018 12:41am