The couch I ordered is faulty. I need to return it but I can’t get through to ikea fir...

GetHuman754350's customer service issue with Ikea from June 2018

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The issue in GetHuman754350's own words
The couch I ordered is faulty. I need to return it but I can’t get through to ikea fir last week or so now.
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Ikea

Customer service issue
Reported by GetHuman754350
Jun 5th, 2018 - 6 mons ago
I have an issue with Ikea too
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Seen by 5 customers so far
Similar issue to 78 others
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Timeline
GetHuman754350 started working on this issue
Jun 5th 11:08pm