One of the sets of Billy Shelves in my order had multiple cracked and broken boards. A...

GetHuman754003's customer service issue with Ikea from June 2018

Help with my Ikea issue
One of the sets of Billy Shelves in my order had multiple cracked and broken boards. All the cracks were aligned, as if the package had been dropped on something, though the outside boxing had no damage.
I trust that Ikea will make this right and come up with a resolution that is fair.
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Ikea

Customer service issue
Reported by GetHuman754003
Jun 5th, 2018 - 2 mons ago
I have an issue with Ikea too
Fixed
Seen by 2 customers so far
Similar issue to 617 others
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Timeline
GetHuman754003 started working on this issue
Jun 5th 9:43pm
GetHuman754003 indicated the issue is not fixed yet.
Jun 5th 11:27pm
GetHuman754003 indicated the issue is not fixed yet.
Jun 5th 11:27pm