We received the wrong items for part of our order (Order **********-***-*). For our Hem...
GetHuman752766's customer service issue with Ikea from June 2018
Help with my Ikea issue
First: share to improve GetHuman752766's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman752766 to get a Ikea rep on the line!
Always use the GetHuman Phone tocall Ikea. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman752766's own words
We received the wrong items for part of our order (Order **********-***-*). For our Hemnes Dresser (article *********), we received * of the same boxes (box *(*) - the longer one that build the structure of the dresser) and did not receive the other box we were supposed to receive (box *(*) - the shorter package that contains the drawers). We need to return one of the (unopened) duplicate boxes, and need to be sent the correct parts (box *(*) for article *********) to complete the dresser!
GetHuman752766 did not yet indicate what Ikea should do to make this right.
I have an issue with Ikea too
How GetHuman752766 fixed the problem
We are waiting for GetHuman752766 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Ikea customer problems.