We received the wrong items for part of our order (Order **********-***-*). For our Hem...

GetHuman752766's customer service issue with Ikea from June 2018

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The issue in GetHuman752766's own words
We received the wrong items for part of our order (Order **********-***-*). For our Hemnes Dresser (article *********), we received * of the same boxes (box *(*) - the longer one that build the structure of the dresser) and did not receive the other box we were supposed to receive (box *(*) - the shorter package that contains the drawers). We need to return one of the (unopened) duplicate boxes, and need to be sent the correct parts (box *(*) for article *********) to complete the dresser!
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Customer service issue
Reported by GetHuman752766
Jun 5th, 2018 - a yr ago
I have an issue with Ikea too
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Seen by 3 customers so far
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GetHuman752766 started working on this issue
Jun 5th, 2018 5:27pm