I placed and order for a sleeper sofa, chair and ottoman May *, ****. I received notif...

GetHuman728582's customer service issue with Ikea from May 2018

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The issue in GetHuman728582's own words
I placed and order for a sleeper sofa, chair and ottoman May *, ****. I received notification that it would be delivered on May **, ****. To date it has not been delivered. * *Order confirmation **Thank You for placing your order with IKEA.com *Your order is now being processed. and your order details are below. Please check your order and contact us soon as possible if any details are incorrect. Click here to join our email list today *Order number:********** *Billing address *Kalypso Bay Vacation Rentals*Beth Hillard***** Clark Road **********, Sarasota FL ****************************@***.com **Time of order:*May ** **** - **:**am EDT *Delivery address *Kalypso Bay Vacation Rentals*Beth Hillard***** Oak Pointe Way******, Sarasota FL ****************************@***.com *Delivery method: *Truck - The delivery company will confirm the final delivery date. **Estimated delivery: *May ** **** *:**am - *:**pm *Please ensure someone over the age of ** is available at the delivery address to accept the order. *** * *STRANDMON *Wing chair *$***.****Gillhov multicolor *Article Number: ***.***.** *Total price *$***.** *** * *STRANDMON *Ottoman *$**.****Gillhov multicolor *Article Number: ***.***.** *Total price *$**.** **** * *FRIHETEN *Sleeper sofa *$***.****Skiftebo dark gray *Article Number: ***.***.** *Total price *$***.** ***Payment type*VISA ***** **** **** **** *Exp. ****** **Subtotal before delivery *$***.** *Delivery *$**.** **Total excl. Tax *$***.** *Taxes *$**.** **Order Total *$***.** *Tracking says***Order No:***********Delivery Time:*********** **:** - **:***Date* Status************Thank you for your order. We will begin processing shortly.************Order is being prepared for shipment at the IKEA distribution center.**If my order was to be delivered by May **, **** why does it still say that it is being prepared for shipment. I need this furniture for a condo that I am decorating and the owner is running out of patience and so am I! Ikea had no problem taking my money when I ordered these items, I would like them shipped and delivered as soon as possible, preferably before the end of the week June *, ****!

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Customer service issue
Reported by GetHuman728582
May 29th, 2018 - 3 years ago
Not resolved
Seen by 39 customers so far
Similar issue to 233 others
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GetHuman728582 started working on this issue
May 29th, 2018 7:09pm