Order never delivered or refunded!

GetHuman723382's customer service issue with Ikea from May 2018

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The issue in GetHuman723382's own words
Get a refund for an order that was supposed to be delivered * weeks ago ... Order has delivery date of ******** and it is now ******** and still not delivered. Cannot get through to customer on phone and emails are replied with blank responses.
$***.** was STOLEN from me for merchandise that was NEVER received
Refund
I have been an in-person store customer for over ** years and have ALWAYS had pleasant experiences. This was my first online order and I am absolutely disgusted with the complete absence of customer service.
I have called customer service over ** times - waiting over an hour to speak to someone. I have YET been able to get through to a live person on the customer service number.
I have an issue with Ikea too
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Ikea

Customer service issue
Reported by GetHuman723382
May 27th, 2018 - 2y ago
I have an issue with Ikea too
Fixed
Seen by 7 customers so far
Similar issue to 389 others
0 customers following this
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Timeline
GetHuman723382 started working on this issue
May 27th, 2018 7:32pm
GetHuman723382 indicated the issue is not fixed yet.
May 27th, 2018 7:32pm
GetHuman723382 indicated the issue is not fixed yet.
May 27th, 2018 7:35pm
GetHuman723382 indicated the issue is not fixed yet.
May 27th, 2018 8:45pm
GetHuman723382 indicated the issue is not fixed yet.
May 30th, 2018 8:43pm