GetHuman723382's customer service issue with Ikea from May 2018
Help with my Ikea issue
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The issue in GetHuman723382's own words
Get a refund for an order that was supposed to be delivered * weeks ago ... Order has delivery date of ******** and it is now ******** and still not delivered. Cannot get through to customer on phone and emails are replied with blank responses.
$***.** was STOLEN from me for merchandise that was NEVER received
I have been an in-person store customer for over ** years and have ALWAYS had pleasant experiences. This was my first online order and I am absolutely disgusted with the complete absence of customer service.
I have called customer service over ** times - waiting over an hour to speak to someone. I have YET been able to get through to a live person on the customer service number.
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How GetHuman723382 fixed the problem
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