I ordered a Caesarstone countertop on May *rd for $****.**. I cancelled the order on M...

GetHuman-sehillbe's customer service issue with Ikea from May 2018

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The issue in GetHuman-sehillbe's own words
I ordered a Caesarstone countertop on May *rd for $****.**. I cancelled the order on May *th because the estimate was wrong and I did not want to get hit with extra charges. I have been working on a refund since that day. Emails are not answered and*or wrong information is given, phone service is down, - I now know that it was a good idea not to trust IKEA with countertops. I do not have an order number. I was able to cancel the order with Caesarstone - just need a refund from IKEA.
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Customer service issue
Reported by GetHuman-sehillbe
May 18th, 2018 - 10 mons ago
I have an issue with Ikea too
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GetHuman-sehillbe started working on this issue
May 18th, 2018 3:47pm