I placed an online order June ** and have a confirmed delivery email for July **. It is...

GetHuman1005534's customer service issue with Ikea.com from August 2018

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The issue in GetHuman1005534's own words
I placed an online order June ** and have a confirmed delivery email for July **. It is now August ** and I have not received the order. just disputed charges with credit card company. Cannot get Ikea to answer phone or emails. I went to the Houston Ikea today and was told they could not help me without some kind of complaint number. I cannot get that without speaking to customer service. Imagine that!!
Delivering my order now or refunding my money. I will repurchase sofa in store and not have it delivered
Calls to delivery company numerous times. When they answer they cannot tell me when they will deliver. They say they have about ** customers with Ikea orders that are just sitting in the warehouse same as mine. Try to call customer service and get no one to ever answer. Went to store and got no results. They said they couldn't help me. What am I supposed to do???
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Ikea.com

Customer service issue
Reported by GetHuman1005534
Aug 17th, 2018 - a yr ago
I have an issue with Ikea.com too
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Seen by 7 customers so far
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Timeline
GetHuman1005534 started working on this issue
Aug 17th, 2018 8:11pm
GetHuman1005534 indicated the issue is not fixed yet.
Aug 17th, 2018 8:12pm