I am going to college. And they need my income tax transcripts for the year of ****. I...

I am going to college. And they need my income tax transcripts for the year of ****. I’m trying to get a hold of that transcript. I know that I filed it with H&R Block but for some reason they won’t let me get a hold of it because they said I never filed it on there. but I know I did. I remember because I old money back to IRS. H & R block says they don’t have any of my stuff on file. So I’m trying to reach out to the actual IRS to get my transcripts from there instead. I need it for the year of ****. I need this transcript in order to continue college classes. I need help as soon as possible. I tried to go into the IRS.gov and create an account but no matter what I do it’s not confirming my address which is not allowing me to create an account. I also need a few thousand ** transcripts for my husband because my school needs it. My husbands name is David Xiong. I’m really stressed out about this. Please help me.