Names were switched on initial electronic refund. Had to call and verify identity which...

Names were switched on initial electronic refund. Had to call and verify identity which was done on February **th. Supposedly the IRS verification department didn't do their dudiligence and complete the whole transaction. After calling three separate times and being told that everything was processing and I just need to wait. So on June **th I was finally told that the verification process had not been completed which by math is well beyond the * week waiting period just push some buttons. So now I am being told that I have to wait another * weeks bc of the IRS ***** up. Well I'm not buying it. They get to charge me Interest when I owe them money so where is my form to charge them interest for not doing their job