I have not been able to get BTN or FS* on my HULU Live package. I called the help phon...

GetHuman1891125's customer service issue with Hulu from January 2019

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If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store - http://storelocator.sprint.com/locator/
The issue in GetHuman1891125's own words
I have not been able to get BTN or FS* on my HULU Live package. I called the help phone number and got a rookie who had me unplug*reset my ROKU and my Router, to no avail. After doing this twice he claimed he had a Technician there that “hardwired” it so it so these channels would come in, but it would take a half an hour or so. It didn’t come in, but it got me off the phone. What do I need to do to get these channels to work? All others appear to be working just fine, odd that these are not?
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Customer service issue
Reported by GetHuman1891125
Jan 3rd, 2019 - 4 mons ago
I have an issue with Hulu too
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GetHuman1891125 started working on this issue
Jan 3rd 9:34pm