I had a text from Hermes that they tried to deliver a parcel * minutes earlier at my ho...

GetHuman5276602's customer service issue with Hermes.com from September 2020

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The issue in GetHuman5276602's own words
I had a text from Hermes that they tried to deliver a parcel * minutes earlier at my home address but I was out ...I was in at the time and had been in all day ..I then got a message on the next day that there was a problem with my address,they couldn't deliver and the parcel was back at their depot ...I have had Hermes parcels before this and since this , all with no problem ... it is impossible to contact Hermes with an enquiry ...I need to speak to an actual person immediately

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Customer service issue
Reported by GetHuman5276602
Sep 18th, 2020 - 4 months ago
Not resolved
Seen by 9 customers so far
Similar issue to 19691 others
0 customers following this


GetHuman5276602 started working on this issue
Sep 18th, 2020 1:45pm

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