Hermes.com Customer Service

Answers to Common Problems

Use Hermes.com's Phone Number

Hermes.com's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Hermes.com.

Top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Hermes.com.
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Click below to show 7 more questions, answers, and complete guides to common Hermes.com customer support problems.

Recent reasons customers contacted Hermes.com:

replied on the *-*-** to message from Martijn.deL*****@***.com (is that that spelt righ...
thank you, sorry delay, was waiting for evri to answer, put in claim for compensation d...
I was expecting parcels to be delivered on Saturday but due to an error by Hermes my pa...
I cannot get through to speak to a human on Evri customer services. **Tracker Number C...
Hi I'm waiting from ** December for the item with you received ** December and no more...
Package delivered to wrong address..****.Showing unknown photo of front door way…What a...
I want my good for one and your van drivers should be told this his not the first time...
Hi. My order **************. Traking number is ************** .My order will be deliver...
Hassanraso* ****-**-** **:**:***Sehr geehrte Damen und Herren, *ich habe bei Shein Klei...
i tried to print of *x labels to return parcels . but they didnt print, but money has...
Ich m*chte erneut Sendungen versenden und eine andere Adresse angeben Die Adresse laute...
Hi.I want to change delivery date on Hermes Germany its needs to be after * January...
My Parcel Track number*H***SA************The logistics information display Courier to...
My parcel is in your depot*T**E*A**********. Your message *on ******** said it would be...
My item has still not been delivered.Tracking number is *T**E*A********** *It has been...

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Comparing Hermes.com Contact Information

GetHuman provides free contact information and other useful tools for millions of customer per month to make customer service a bit easier and faster. Larger companies will sometimes have dozens of phone numbers and other means to contact their customer service teams- though chat, email, Twitter™ and a variety of media. In those cases, we can tell you which ones are the best and compare the options side by side for wait time, reply time, quality of communication, quality of customer care, customer votes and more. For example, look at our Contact T-Mobile page. Or look at our Contact DirecTV page. We can't really provide this kind of help if you're looking to contact Hermes.com because they don't have multiple lines or means of contact. But we hope GetHuman can help you again in the future if you need contact information for another company.

Does GetHuman work with Hermes.com?

GetHuman does not work with Hermes.com's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Hermes.com at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Hermes.com's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Hermes.com at a Glance

Hermes.com has no chat option
Hermes.com has no customer email
Hermes.com has no help forum
Hermes.com has no twitter handle
Hermes.com has no facebook page
Hermes.com Phone Number and Contact Information

Answered on this page:

Can I request a signature upon delivery for my Hermes parcel?
Is there a weight limit for Hermes parcels?
How long does it take for a Hermes parcel to be delivered?
Can I change the delivery date for my Hermes parcel?
How do I report a lost or missing item to Hermes.com?
What happens if I miss a Hermes delivery?
Solutions to common issues

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