Windstream Customer FAQ

When you call Windstream customer service, you can usually reach a human representative by following the automated prompts and selecting the option for customer support. If you experience difficulty, try pressing "0" or saying "customer service" when prompted. For the most up-to-date contact information, there is a link right here on this page.

We recommend checking the specific policies and procedures regarding repairs for downed phone lines on the page you are viewing. There should be information regarding how to report issues with phone lines and the repair process.

To maintain your Windstream email account, ensure that you continue to meet any requirements set by Windstream, such as keeping an active account with them. Regularly check for any updates regarding email services or any policies that may affect your account's status. It’s important to log in periodically to avoid account inactivity, which can result in deactivation. If you have specific concerns or need further assistance, we recommend checking the most up-to-date information available on this page.

If you see a Windstream bill on your credit report that you believe is inaccurate, you can dispute it through the credit reporting agency. It’s important to check your account status and payment history with Windstream to ensure there are no outstanding balances. For further assistance and clarification regarding your bill, there's a link to the most up-to-date contact information right here on this page.

Yes, there may be a charge for long distance calls depending on your specific plan with Windstream. It's best to review your plan details or contact Windstream directly to confirm the charges applicable to your service.