Windstream Customer Service

Contact Windstream & solve common issues

Use Windstream's Phone Number

Windstream's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Windstream. Below you will also find the phone and non-phone-based contact information we've gathered. Or ask a new question and get an answer fast.

Contacting Windstream customer support

Below you can compare and contrast the 9 ways to contact Windstream by looking at which ones are the fastest and which ones other customers recommend the most for solving Windstream customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Windstream across the following channels: Phone, Chat, Email, Web, Twitter.

Phone number / contactWaitVotes
800-347-1991
Customer Service
3 mins218
855-962-4053
Call For New Service
< 1 min51
Live Chat at windstream.com
Customer Service
2 mins251
888-715-3291
New Customer Concierge
< 1 min218
877-318-2092
Moving & Address Change Concierge
< 1 min163
support@windstream.net
Customer Service
< 10 hrs164
888-858-0822
Deals & Packages Concierge
< 1 min348
Online Help at windstream.com
Customer Service
< 2 hrs402
https://twitter.com/gokinetichome
Customer Service
11 mins401

Windstream: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Windstream.
There's more!
Click below to show 12 more questions, answers, and complete guides to common Windstream customer support problems.

Recent reasons customers contacted Windstream:

No internet connection vox might be bad red light
our internet is out We had a thunder storm last night in Carlsbad NM ,***** My address...
No internet for last several hours
Our internet is not connecting. We have tried disconnecting from the power source and r...
Internet is not listed in my networks available
I need to reschedule technician.
I need to talk to someone about my account please..
Can’t access my email. Try logging in and it just flashes, LOADING,,,,, So need to find...
You are saying we are past due but the bill we got sent was for my old account which sa...
My bill is due why don't I have internet
need to discuss payment options to divert being disconnected
Payment paid twice! Need refund
I need to know how much my internet bill is but I don’t know my account number
Need to order internet service
More customer issues

Help me with my issue

Does GetHuman work with Windstream?

GetHuman does not work with Windstream's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Windstream at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Windstream's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Windstream at a Glance

Windstream has 1 chat option
Windstream has 1 customer email
Windstream has 1 help forum
Windstream has 1 twitter handle
Windstream has no facebook page
Contact information overview

Answered on this page:

Does Windstream Have the Best Customer Satisfaction for Internet Service?
How Do I Schedule an Installation Appointment with Windstream?
Is Windstream the Cheapest Internet Service?
What are the additional charges or fees on my Windstream bill?
Where Can I Pay My Windstream Bill?
How fast is Windstream's internet service?
What Questions Should I Ask Windstream When Shopping for an Internet Provider?
Solutions to common issues

Contacting Other Companies

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