I received an email from Hermes saying that my TK Maxx parcel has been successfully del...

GetHuman5067306's customer service issue with Hermes.com from July 2020

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The issue in GetHuman5067306's own words
I received an email from Hermes saying that my TK Maxx parcel has been successfully delivered but nothing has been delivered. The confirmation delivery map is vague and there was no photo to show anything. The tracking number was ****************. I am extremely frustrated in that I have been unable to register my complaint via their Holly Bot or via their phone number which does not give you an option to speak to a human.

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Customer service issue
Reported by GetHuman5067306
Jul 15th, 2020 - 2 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 20885 others
0 customers following this


GetHuman5067306 started working on this issue
Jul 15th 12:32pm