Undelivered item sent via Hermes ********

GetHuman4153012's Missing Item issue with Hermes.com from December 2019

Help with my Hermes.com issue
The issue in GetHuman4153012's own words
Send a parcel ... My parcel was collected on ******** but to date has not been delivered - ********.*I have tracked the order online and currently the status reports it to have been collected and in the Hermes system.*I have reported the item as missing several days before Christmas as I understood it should have arrived on ******** at the very latest!*Tracking number is:***-***-**-********-**Delivery postcode NR** *EB*PLEASE ENSURE THIS ITEM IS FOUND AND DELIVERED ASAP*I request that Hermes.com find my parcel and deliver it to Tom and Hayley Dixie, Bittern Court, NR** *EB
The parcel should have been delivered by ******** and still has not been delivered at ********
Delivering the parcel to NR** *EB
* years
Everything possible onl*ine and by phone
How GetHuman4153012 fixed the problem
The item was collected on ******** but did not get delivered until ********. When tracking it I noted it was stuck in the system for * weeks! I will never use Hermes again and will advise others never to use Hermes.
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Hermes.com

Hermes parcel delivery
Missing Item issue
Reported by GetHuman4153012
Dec 26th, 2019 - 10 months ago
Fixed
GetHuman4153012 shared how to fix
Seen by 7 customers so far
Similar issue to 29209 others
0 customers following this
Items needed
Username
Password
Email address on the account
Name on the account
Address on the account

Timeline

GetHuman4153012 started working on this issue
Dec 26th, 2019 12:20pm
GetHuman4153012 shared this issue with friends on Facebook
Dec 26th, 2019 12:21pm
GetHuman4153012 indicated the issue is not fixed yet.
Dec 26th, 2019 9:46pm
GetHuman4153012 indicated the issue is not fixed yet.
Dec 26th, 2019 9:51pm
GetHuman4153012 indicated the issue is not fixed yet.
Dec 26th, 2019 9:55pm
GetHuman4153012 confirmed the issue is fixed. Hooray!
Dec 29th, 2019 12:34pm

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