Needed two parcels picked up on Monday today is Wednesday and the parcels are still her...

GetHuman4077270's Item Not Picked Up issue with Hermes.com from December 2019

Help with my Hermes.com issue
The issue in GetHuman4077270's own words
Needed two parcels picked up on Monday today is Wednesday and the parcels are still here the tracking numbers and post code are *I was waiting for collection on Monday did not happen.I have the numbers ond post codes to the customers do I need to contact a more dependable courier**The numbers are****************** post code BH** *EU****************** post code SE** *L

GetHuman4077270 did not yet indicate what Hermes.com should do to make this right.

How GetHuman4077270 fixed the problem
Live chat*Sit tight while I get someone who'll help sort this out.*You are position *** in our queue. Your waiting time is ** minutes*You are position *** in our queue. Your waiting time is ** minutes*You are position *** in our queue. Your waiting time is ** minutes*You are position *** in our queue. Your waiting time is ** minutes*You are position *** in our queue. Your waiting time is ** minutes*You are position *** in our queue. Your waiting time is ** minutes*You are position *** in our queue. Your waiting time is ** minutes*You are position *** in our queue. Your waiting time is ** minutes*You are position *** in our queue. Your waiting time is ** minutes*You are position *** in our queue. Your waiting time is ** minutes*You are position *** in our queue. Your waiting time is ** minutes*You are position *** in our queue. Your waiting time is ** minutes*You are position *** in our queue. Your waiting time is ** minutes*You are position *** in our queue. 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Your waiting time is * minutes*You are position ** in our queue. Your waiting time is * minute and ** seconds*You are position ** in our queue. Your waiting time is * minute and ** seconds*You are position ** in our queue. Your waiting time is * minute and ** seconds*You are position ** in our queue. Your waiting time is * minute and * seconds*You are position ** in our queue. Your waiting time is ** seconds*You are position ** in our queue. Your waiting time is ** seconds*You are position * in our queue. Your waiting time is ** seconds*You are position * in our queue. Your waiting time is * seconds*'s avatar*Hi, my name is Siddhant Kurulkar. I'm just going to catch up on your conversation, won't be long!*hello*Hi Ron !*'s avatar*How may i help you?*I was waiting for a courier to pick up two parcels on Monday today is no wednesday still no show*The numbers are
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Hermes.com

Item Not Picked Up issue
Reported by GetHuman4077270
Dec 11th, 2019 - 2 years ago
Fixed
GetHuman4077270 shared how to fix
Seen by 4 customers so far
Similar issue to 24393 others
0 customers following this
Items needed
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Email address on the account
Name on the account
Address on the account

Timeline

GetHuman4077270 started working on this issue
Dec 11th, 2019 10:44am
GetHuman4077270 indicated the issue is not fixed yet.
Dec 11th, 2019 10:44am
GetHuman4077270 indicated the issue is not fixed yet.
Dec 11th, 2019 10:44am
GetHuman4077270 confirmed the issue is fixed. Hooray!
Dec 11th, 2019 3:37pm

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