Wed ******** received a message saying my parcel would be delivered between **pm and *p...
GetHuman3983121's Track an Order issue with Hermes.com from November 2019
Help with my Hermes.com issue
Top Tip from another customer
Check all folders in your email attached to your account for tracking orders. They usually have the tracking information there. If not, log into your account on the company’s website and look under your previous orders there.
The issue in GetHuman3983121's own words
Wed ******** received a message saying my parcel would be delivered between **pm and *pm. It then said that I wasn't in! It was to be delivered to my workplace where I was *am to *pm. Deliveries always come here and all lights were on! I have since tried to track my parcel but all I get is that it is with the courier. My ** digit number ****************. It is now over * days since I was told it was to be delivered. Hoping you can please sort this. Thank you.
GetHuman3983121 did not yet indicate what Hermes.com should do to make this right.
I have an issue with Hermes.com too
How GetHuman3983121 fixed the problem
It was lost. They have sent out another parcel.
Please help with my Hermes.com issue
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We've taken the time to write instructions for how to solve some of the most common Hermes.com customer problems.
GetHuman3983121 confirmed the issue is fixed. Hooray!
Nov 26th, 2019 1:03pm
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