Wed ******** received a message saying my parcel would be delivered between **pm and *p...

GetHuman3983121's Track an Order issue with Hermes.com from November 2019

Help with my Hermes.com issue
Top Tip from another customer
Check all folders in your email attached to your account for tracking orders. They usually have the tracking information there. If not, log into your account on the company’s website and look under your previous orders there.
The issue in GetHuman3983121's own words
Wed ******** received a message saying my parcel would be delivered between **pm and *pm. It then said that I wasn't in! It was to be delivered to my workplace where I was *am to *pm. Deliveries always come here and all lights were on! I have since tried to track my parcel but all I get is that it is with the courier. My ** digit number ****************. It is now over * days since I was told it was to be delivered. Hoping you can please sort this. Thank you.

GetHuman3983121 did not yet indicate what Hermes.com should do to make this right.

How GetHuman3983121 fixed the problem
It was lost. They have sent out another parcel.
Do you have a customer issue as well?
We can help you get Hermes.com's attention and get better help faster. Tap below to get started.
Having Hermes.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Hermes.com

Track an Order issue
Reported by GetHuman3983121
Nov 23rd, 2019 - a year ago
Fixed
Seen by 6 customers so far
Similar issue to 18323 others
0 customers following this
Items needed
Username
Password
Email address on the account
Name on the account
Address on the account

Timeline

GetHuman3983121 started working on this issue
Nov 23rd, 2019 12:23pm
GetHuman3983121 confirmed the issue is fixed. Hooray!
Nov 26th, 2019 1:03pm

Paying Too Much for TV?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers