Order No: *****************This was due to be delivered yesterday but was nit delivered...

GetHuman-lancello's order tracking issue with Hermes.com from March 2019

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The issue in GetHuman-lancello's own words
Order No: *****************This was due to be delivered yesterday but was nit delivered and the tracking has not been updated since **:** - Thu ** Mar*Your parcel is at our local depot and on its way to you.*I have tried the automated tracking today a number of times but its saying that there is a technical error. I need the item for a present can you let me know where the item is and also when it will be delivered?
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order tracking issue
Reported by GetHuman-lancello
Mar 29th, 2019 - 6 mons ago
I have an issue with Hermes.com too
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Seen by 23 customers so far
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GetHuman-lancello started working on this issue
Mar 29th 1:14pm