I was in yesterday when my parcel from Damart was supposedly delivered & went immediate...

GetHuman-wherry's complaint issue with Hermes.com from March 2019

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The issue in GetHuman-wherry's own words
I was in yesterday when my parcel from Damart was supposedly delivered & went immediately to the porch to retrieve it when I received your text to say a parcel had been delivered, but no parcel. Obviously it had been delivered to the wrong address. Despite trying several numbers to resolve this issue that has not been possible* *****************Date*Time*Status**************:***Left securely in porch**************:***Entered the Hermes network**************:***Delay, please allow ** hours**************:***On its way to the courier**************:***At the customers local depot**************:***At the national sorting hub**************:***Order placed*Dear Mrs SHEILA WHERRY**Hermes has successfully delivered your Damart parcel.*You can view the full tracking history of your parcel by clicking the button below:
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Hermes.com

complaint issue
Reported by GetHuman-wherry
Mar 27th, 2019 - a mon ago
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GetHuman-wherry started working on this issue
Mar 27th 11:48am