Hello,*Your deliverer took wrong parcel. You should have collected my parcel few days b...

GetHuman2602724's complaint issue with Hermes.com from March 2019

Help with my Hermes.com issue
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There are many ways to submit a complaint to DirectTV but the best option is to call in. If you call into DirectTV you are more likely to get a strong resolution than using http://www.directv.com/DTVAPP/global/contentPageNR.jsp?assetId=P1700006.
The issue in GetHuman2602724's own words
Hello,*Your deliverer took wrong parcel. You should have collected my parcel few days before, because of your no respond I sent it yesterday by royal mail. Yesterday somebody came from your company and took my another parcel which had been just delivered to me. Literally, you stole my parcel. Even though on that box wasn’t your label but he scanned code. He left collection service number: ************
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Hermes.com

complaint issue
Reported by GetHuman2602724
Mar 27th, 2019 - a mon ago
I have an issue with Hermes.com too
Fixed
Seen by 4 customers so far
Similar issue to 5797 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)
Timeline
GetHuman2602724 started working on this issue
Mar 27th 10:09am
GetHuman2602724 indicated the issue is not fixed yet.
Apr 1st 8:43am