I received a parcel today , delivered by Hermes. I was at home and received the parcel...
GetHuman-ian_brad's customer service issue with Hermes.com from January 2019
Help with my Hermes.com issue
First: share to improve GetHuman-ian_brad's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Hermes.com help.
Before contacting them, items GetHuman-ian_brad may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-ian_brad's own words
I received a parcel today , delivered by Hermes. I was at home and received the parcel from the courier. I have since spoken to the person who sent me the parcel, it should have required my signature, this was not asked for. On checking online via a link, it shows my signature has been forged ? This seems to beg a lot of questions to be answered, not in the least . Trust ! Please contact me as I am very unhappy and concerned about this. Many thanks, Ian Bradford
GetHuman-ian_brad did not yet indicate what Hermes.com should do to make this right.
I have an issue with Hermes.com too
How GetHuman-ian_brad fixed the problem
We are waiting for GetHuman-ian_brad to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Hermes.com customer problems.