Dear sir *madam*The jacket has been delivered but it wasn't signed for as stated on you...

GetHuman-ianbunde's customer service issue with Hermes.com from January 2019

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The issue in GetHuman-ianbunde's own words
Dear sir *madam*The jacket has been delivered but it wasn't signed for as stated on your answering machine. My next door neighbour rang our door bell and gave me the parcel him self. *My wife suffers with anxiety and panic attacks and didn't need the stress. *I am still taking this further because I can now prove that hermes did not even attempt to deliver the jacket as previously stated as I've been informed that hermes always leave a card with a contact number which I know is true as I've had this before. *I am now going to seek advice from some one who deals with this sort of thing. *I would like to know who signed for the parcel as I did not. *I would like to know why hermes did not ring the door bell. **So I have no reason to believe that any one tried to deliver the parcel on the **th of January at **:** hrs as they didn't ring the door bell then either.*And I was up until **:**am leading into the **th of January.*So I'm afraid no one attempted to deliver anything. *Ian Bundell
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Hermes.com

Customer service issue
Reported by GetHuman-ianbunde
Jan 16th, 2019 - 9 mons ago
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GetHuman-ianbunde started working on this issue
Jan 16th 2:08pm