I've had an email to say that my parcel (tracking no ****************) has been delive...

GetHuman-mickwel's customer service issue with Hermes.com from December 2018

1779 similar
0 following
Help with my Hermes.com issue
First: share to improve GetHuman-mickwel's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-mickwel's next move: try calling Hermes.com again.
The best way to get your problem resolved is to tap the button below to start calling Hermes.com. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-mickwel may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-mickwel's own words
I've had an email to say that my parcel (tracking no ****************) has been delivered . It's not arrived and the verifying photo shows it being posted through a letterbox which is not mine.*Where has my parcel gone? My postcode LE* *SN
GetHuman-mickwel did not yet indicate what Hermes.com should do to make this right.
I have an issue with Hermes.com too
How GetHuman-mickwel fixed the problem
We are waiting for GetHuman-mickwel to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Hermes.com's attention and get better help faster. Tap below to get started.
Having Hermes.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-mickwel fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-mickwel
Dec 31st, 2018 - 7 mons ago
I have an issue with Hermes.com too
Not resolved
Seen by 9 customers so far
Similar issue to 1779 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-mickwel started working on this issue
Dec 31st, 2018 1:34pm