I bought a parcel with pretty little thing, on the **th of December with next day deliv...

GetHuman-ebonymci's customer service issue with Hermes.com from December 2018

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The issue in GetHuman-ebonymci's own words
I bought a parcel with pretty little thing, on the **th of December with next day delivery, it should have come yesterday. But no sign. I contacted PLT and they said this is in your hands. I would like to know why I haven’t got my order and when it will arrive as I need this for New Year. My tracking number Is **************** . Please get back to me ASAP as this is ridiculous I havent received! Even the next day (**th) I haven’t got it.
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Hermes.com

Customer service issue
Reported by GetHuman-ebonymci
Dec 30th, 2018 - 9 mons ago
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GetHuman-ebonymci started working on this issue
Dec 30th, 2018 4:39pm