I am very frustrated as I have booked a delivery for next day and been delivered the wr...

GetHuman1644504's customer service issue with Hermes.com from November 2018

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The issue in GetHuman1644504's own words
I am very frustrated as I have booked a delivery for next day and been delivered the wrong parcel , pretty little thing instead of my ASOS parcel , after recieving an email that my ASOS parcel has been delivered . Today yet again received an email that my parcel will be delivered today between **-*pm and just checked my tracking and it says the courier couldn’t deliver it today . This is extremely unprofessional especially that I have paid next day delivery and need my parcel !
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Hermes.com

Customer service issue
Reported by GetHuman1644504
Nov 28th, 2018 - 9 mons ago
I have an issue with Hermes.com too
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Seen by 3 customers so far
Similar issue to 804 others
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Timeline
GetHuman1644504 started working on this issue
Nov 28th, 2018 1:05pm