Had an email to say my parcel was delivered however it wasn’t. There is no tracking car...

GetHuman1371028's customer service issue with Hermes.com from October 2018

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The issue in GetHuman1371028's own words
Had an email to say my parcel was delivered however it wasn’t. There is no tracking card to say if it has been left with a neighbor. The picture that is supposed to prove delivery was of the label, which could have been taken anywhere!
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Hermes.com

Customer service issue
Reported by GetHuman1371028
Oct 18th, 2018 - 10 mons ago
I have an issue with Hermes.com too
Not resolved
Seen by 8 customers so far
Similar issue to 504 others
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Timeline
GetHuman1371028 started working on this issue
Oct 18th, 2018 6:33pm