I’ve had an email telling me my package has been delivered but it hasn’t and I’ve been...

GetHuman-chloemcl's customer service issue with Hermes.com from July 2018

Help with my Hermes.com issue
The issue in GetHuman-chloemcl's own words
I’ve had an email telling me my package has been delivered but it hasn’t and I’ve been in waiting all day
GetHuman-chloemcl did not yet indicate what Hermes.com should do to make this right.
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Hermes.com

Customer service issue
Reported by GetHuman-chloemcl
Jul 30th, 2018 - 8 mons ago
I have an issue with Hermes.com too
Fixed
Seen by 4 customers so far
Similar issue to 221 others
0 customers following this
Items needed
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Email address on the account (if applicable)
Timeline
GetHuman-chloemcl started working on this issue
Jul 30th, 2018 4:07pm
GetHuman-chloemcl indicated the issue is not fixed yet.
Jul 30th, 2018 5:55pm