Before contacting them, items GetHuman930367 may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman930367's own words
Hi,**I have just placed an order with Topman. However I am quite upset because my delivery address automatically changed back to the preset address even though I manually changed it. This is now a problem for me because I won't be able to receive the parcel due to the delivery address being miles away from my location as this was the address whilst I was at university.**There would be no point in Hermes delivering this parcel as I will not be there to sign for this.**Can you please help me?*Kind regards,*Jonathan O'Donnell
GetHuman930367 did not yet indicate what Hermes.com should do to make this right.
I have an issue with Hermes.com too
How GetHuman930367 fixed the problem
We are waiting for GetHuman930367 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.