**************** My parcel hasn’t been delivered and the tracking facility says it has been.

GetHuman876734's customer service issue with Hermes.com from July 2018

32 views
 | 
139 similar
 | 
1 following
Help with my Hermes.com issue
GetHuman876734's next move: call Hermes.com.
The best way to get your problem resolved is to tap the button below to start calling Hermes.com. We will check on you later to see if it's fixed or needs to be escalated.
The issue in GetHuman876734's own words
The problem: **************** My parcel hasn’t been delivered and the tracking facility says it has been.
GetHuman876734 did not yet indicate what Hermes.com should do to make this right.
I have an issue with Hermes.com too
How GetHuman876734 fixed the problem
We are waiting for GetHuman876734 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Hermes.com's attention and get better help faster. Tap below to get started.
Having Hermes.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman876734 fixes it.
This email address isn't valid

Hermes.com

Customer service issue
Reported by GetHuman876734
Jul 13th, 2018 - a yr ago
I have an issue with Hermes.com too
Fixed
Seen by 32 customers so far
Similar issue to 139 others
1 customer following this
Follow this issue to see how it gets fixed
Items needed
Order number
Billing address
Email address on the account (if applicable)
Timeline
GetHuman876734 started working on this issue
Jul 13th, 2018 9:03am
GetHuman876734 confirmed the issue is fixed. Hooray!
Jul 13th, 2018 9:04am