My parcel says it was posted to my adress on the **st but it wasn’t

GetHuman819136's customer service issue with from June 2018

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The issue in GetHuman819136's own words
The problem: My parcel says it was posted to my adress on the **st but it wasn’t
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Customer service issue
Reported by GetHuman819136
Jun 25th, 2018 - 6 mons ago
I have an issue with too
Seen by 4 customers so far
Similar issue to 69 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)
GetHuman819136 started working on this issue
Jun 25th 6:06pm
GetHuman819136 indicated the issue is not fixed yet.
Jun 25th 7:11pm