Must choose an option 1-3, then follow the prompts. · For consumers, choose option 1. For pool professionals, choose option 2. For support for commercial pool products, choose option 3.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Hayward Pool Products phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 4.
Here is how our research team describes the way the Hayward Pool Products phone system greets you: For consumers, choose option 1. For pool professionals, choose option 2. For support for commercial pool products, choose option 3.
Below are some clips we've found from Hayward Pool Products's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Hayward product support.
Please choose from the following options.
If you're a consumer, select option one. If you're if you need to locate an authorized Hayward service center or dealer, select option one for our automated locator.
For help with auto automation or chlorination products, including goldline control products, For help with Aqua Rite, AquaTrol, SwimPure, Mineral Springs, SmartPure Sanitizer, or Solar products, select option one.
For help with AquaLogic or ProLogic, select option two.
Please hold for the next available agent.
This call is being recorded for quality assurance purposes.
Thank you for holding. Your call will be answered in the order it was received.
Thank you for calling Hubert Tech support."
Excerpt from a call with Hayward Pool Products
Tuesday, January 30, 2024 10:17 PM
What are the hours and when should I call?
Hayward Pool Products operates the call center for this 888-429-9273 phone number Mon-Fri 8am-5pm ET.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 59 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Hayward Pool Products phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Hayward Pool Products staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Hayward Pool Products is Wednesday.The most busy day to call is Monday, which averages 325% more phone calls by comparison.Again, this is based on a sample of 59 calls made with our AI-powered, web-based phone in the last 90 days.
Mon
Busiest
Tue
Wed
Quietest
Thu
Fri
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Wednesday.
The best time to call
In summation, the best day to call Hayward Pool Products is Wednesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Hayward Pool Products staffs the call center well on Wednesday.
Why call this Hayward Pool Products number?
Below is a sample of recent calls to Hayward Pool Products, and their purpose. Are any of these similar to the reason you are trying to call?
Missing pool heater parts: "It's missing the unions, it's only got one half of the union."
- From a call lasting 7m 50s , Apr 5, 2024 6:00 PM
Ingested pool chemicals: "My brother drank pool water and now he's vomiting and urinating in the pool."
- From a call lasting 1m 28s , Jan 30, 2024 10:17 PM
More Ways to Contact Hayward Pool Products Customer Service
There are of course other ways to contact Hayward Pool Products customer service besides the phone. Below we list the best ones, by medium.
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Hayward Pool Products will reply our your email.
As a last, sometimes only, resort- Hayward Pool Products customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Hayward Pool Products's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Hayward Pool Products agent. This phone number is Hayward Pool Products's best phone number because 1,494 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-429-9273 include Where to buy, Complaint, Technical support, Repairs, Returns and other customer service issues. Rather than trying to call Hayward Pool Products first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email or web. In total, Hayward Pool Products has 2 phone numbers. It's not always clear what is the best way to talk to Hayward Pool Products representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Hayward Pool Products. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Hayward Pool Products. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.