Trying to set up new printer, HP Tango X. serial TH**F***JW.*It is my *nd HP Tango X pr...

GetHuman5964698's customer service issue with HP from April 2021

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The issue in GetHuman5964698's own words
Trying to set up new printer, HP Tango X. serial TH**F***JW.*It is my *nd HP Tango X printer.*HP worked with me to get *st printer to work, for * hours. Without success. So they sent me a replacement printer. Serial* above is replacement printer.*Printer is online and ready to print (solid blue light).*But when I try to print from Mac, it will not print.*I get message on Mac that printer is offline.*Computer and printer on same wifi network.

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HP

Customer service issue
Reported by GetHuman5964698
Apr 15th, 2021 - 4 months ago
Not resolved
Seen by 11 customers so far
Similar issue to 7444 others
0 customers following this

Timeline

GetHuman5964698 started working on this issue
Apr 15th 6:28pm

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