I have purchased two sets of ink cartridges for my HP Office Jet Pro **** printer. I h...

GetHuman-sksaffer's customer service issue with HP from October 2020

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The issue in GetHuman-sksaffer's own words
I have purchased two sets of ink cartridges for my HP Office Jet Pro **** printer. I have just learned that the cyan ink cartridges are defective and have been recalled. Unfortunately I was never told this.*I have just purchased more cartridges locally and guess what....cyan ink doesn't work.**How and where can I get a blue ink cartridge that works? And why was this not public knowledge?**Before this, my printer was fine. This has been very aggravating. I almost tried to unclog cartridges, thinking that might have been the problem

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Customer service issue
Reported by GetHuman-sksaffer
Oct 26th, 2020 - 4 months ago
Not resolved
Seen by 8 customers so far
Similar issue to 5944 others
0 customers following this


GetHuman-sksaffer started working on this issue
Oct 26th, 2020 10:46pm

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