My HP Officejet Pro **** was working fine earlier this morning. Then I tried to scan...
GetHuman4681027's customer service issue with HP from October 2020
Help with my HP issue
First: share to improve GetHuman4681027's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4681027 may need:
Name, Order number, Billing address, Email address on account, and Phone number on account
The issue in GetHuman4681027's own words
My HP Officejet Pro **** was working fine earlier this morning. Then I tried to scan from my Macbook Pro (using **.**.* Catalina). It couldn't connect to the printer and came back with what I believe is the error message *CEF**. I tried to print an that would not go through either.**The blue light on the printer is indicating it is connected.**I have tried rebooting the computer - no luck and disconnecting the printer from the network and reconnecting - no luck there.
GetHuman4681027 did not yet indicate what HP should do to make this right.
I have an issue with HP too
How GetHuman4681027 fixed the problem
We are waiting for GetHuman4681027 to fix the problem and share the solution with the rest of us customers.
Please help with my HP issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common HP customer problems.