My HP Officejet Pro **** was working fine earlier this morning. Then I tried to scan...

GetHuman4681027's customer service issue with HP from October 2020

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The issue in GetHuman4681027's own words
My HP Officejet Pro **** was working fine earlier this morning. Then I tried to scan from my Macbook Pro (using **.**.* Catalina). It couldn't connect to the printer and came back with what I believe is the error message *CEF**. I tried to print an that would not go through either.**The blue light on the printer is indicating it is connected.**I have tried rebooting the computer - no luck and disconnecting the printer from the network and reconnecting - no luck there.

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HP

Customer service issue
Reported by GetHuman4681027
Oct 23rd, 2020 - 4 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 5776 others
0 customers following this

Timeline

GetHuman4681027 started working on this issue
Oct 23rd, 2020 2:33pm