My HP Officejet Pro **** was working fine earlier this morning. Then I tried to scan...

GetHuman4681027's customer service issue with HP from October 2020

Help with my HP issue
First: share to improve GetHuman4681027's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4681027 may need:
Name, Order number, Billing address, Email address on account, and Phone number on account
The issue in GetHuman4681027's own words
My HP Officejet Pro **** was working fine earlier this morning. Then I tried to scan from my Macbook Pro (using **.**.* Catalina). It couldn't connect to the printer and came back with what I believe is the error message *CEF**. I tried to print an that would not go through either.**The blue light on the printer is indicating it is connected.**I have tried rebooting the computer - no luck and disconnecting the printer from the network and reconnecting - no luck there.

GetHuman4681027 did not yet indicate what HP should do to make this right.

How GetHuman4681027 fixed the problem

We are waiting for GetHuman4681027 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common HP customer problems.
How Do I Make a Warranty Claim for My Hp Computer?Is it possible to get technical support from HP?How do I return my HP computer?How do I make a warranty claim for my HP computer?
Do you have a customer issue as well?
We can help you get HP's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having HP issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman4681027
Oct 23rd, 2020 - 4 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 5776 others
0 customers following this


GetHuman4681027 started working on this issue
Oct 23rd, 2020 2:33pm