My printer will not stop printing.*I turned both computer and printer off and on didn't...

GetHuman-jggibson's Device Support issue with HP from June 2019

Help with my HP issue
The issue in GetHuman-jggibson's own words
print one page ... My printer will not stop printing.*I turned both computer and printer off and on didn't help, tried canceling the print order, didn't work. Now I'm being charged with more paper. Had to wait to long to speak with a person I don't want "just answer". Don't think I should have to pay for help with an HP product. Is it possible to speak with a human being now?
Paper and time was wasted and now I'm being charged for more paper
Now and plain English so I can understand step by step
Until I bought this new computer I had only the printer and that was fine until it started going off line if left unused for a few hours
Turn printer & computer off and on.
How GetHuman-jggibson fixed the problem
Scan and print doctor. When I have more time I will try to find a phone number to talk to alive person
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How Do I Make a Warranty Claim for My Hp Computer?Is it possible to get technical support from HP?How do I return my HP computer?How do I make a warranty claim for my HP computer?
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HP

printer
Device Support issue
Reported by GetHuman-jggibson
Jun 19th, 2019 - a year ago
Fixed
GetHuman-jggibson shared how to fix
Seen by 13 customers so far
Similar issue to 17031 others
0 customers following this
Items needed
Name
Order number
Billing address
Email address on account
Phone number on account

Timeline

GetHuman-jggibson started working on this issue
Jun 19th, 2019 6:05pm
GetHuman-jggibson confirmed the issue is fixed. Hooray!
Jun 19th, 2019 10:19pm

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